account deleted?

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Dorian
Terrestrial
Posts: 1
Joined: 27 Mar 2018, 03:38

account deleted?

Postby Dorian » 27 Mar 2018, 03:59

It appears that my account we deleted a few moments ago and I don't know why. I usually auto login to the game and was just logged into play on the recently completed server. When i clicked the refresh button to go back to the server list my account was logged out and could not log back in. My account appears to have been deleted for some reason since the forum did not recognize any of my email addresses or account name Dorian.To post this in the forum i had to re-register my account which since it let me choose my name convinced me that i was deleted. I'm an active player and had five servers i was currently playing on so i hope this issue can be resolved quickly since i have lost all my game progress and tritium thanks to this problem.
Last edited by Dorian on 27 Mar 2018, 04:13, edited 1 time in total.
kise
Terrestrial
Posts: 1
Joined: 27 Mar 2018, 04:08

Re: account deleted?

Postby kise » 27 Mar 2018, 04:11

I'm having the same issue. Can't log in from the web or the desktop client all of a sudden.
Dilligaf
Terrestrial
Posts: 1
Joined: 27 Mar 2018, 04:44

Re: account deleted?

Postby Dilligaf » 27 Mar 2018, 04:46

I am also getting the same issue if I click on the link in my fav I get a bad gateway error
lab tinnion
Fugitive
Posts: 6
Joined: 27 Mar 2018, 05:55

Re: account deleted?

Postby lab tinnion » 27 Mar 2018, 06:01

Same thing is happening to me. It doesn't work on the app or the web. :x
User avatar
Tribartom
Space Traveler
Posts: 15
Joined: 06 Jan 2018, 16:23

Re: account deleted?

Postby Tribartom » 27 Mar 2018, 07:25

Same problem... not able to connect via desktop-client nor via browser. Whats up?
auf deutsch:
Scheinbar ein Problem seit heute Nacht (27.03.18): Manche, inklusive mir, können das Spiel nicht mehr über den Desktop-Client starten. Auch über Browser kann man sich nicht einloggen. Was ist los? :shock:
lab tinnion
Fugitive
Posts: 6
Joined: 27 Mar 2018, 05:55

Re: account deleted?

Postby lab tinnion » 27 Mar 2018, 07:33

It's been down for over ten hours now. :evil:
User avatar
Radical
Gamefabrik Team
Posts: 357
Joined: 02 Jun 2015, 15:08
Location: Cologne
Contact:

Re: account deleted?

Postby Radical » 27 Mar 2018, 08:46

We are sorry for the nightly downtime, our provider did a Spectre/Meltdown fix, which stopped some of our important servers.
Enjoy your new artifact!

Thanks for your understanding.

Rad & Muh

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